Since 1998, Family Service Agency’s Senior Peer Counseling Program (SPC) has provided services to hundreds of older adults in San Francisco. Each client is initially visited in their home by a licensed clinical social worker, who then matches the client with a compatible volunteer.

As the program has evolved, it offers a double benefit as an adjunct to professional services.

In this program, the "helped" becomes the "helper", part of an extremely supportive and caring volunteer community, meeting weekly for continuous supervision and training.